As much or as little as you need - it's entirely up to you! Our engineers are experienced in the support of PCs, Macs, Android devices and iOS, which means less downtime for you and less staff frustration too.
If you're a small business or a start up without your own IT department, we can offer you all round support, including the installation and maintenance of IP telephony, VoIP, or network security systems. Larger businesses with existing teams will benefit from specialised advice regarding system configuration and firewall maintenance, for example.
IT downtime costs money - we're here to get you back up and running as quickly as possible. Where possible, we'll resolve you problem over the phone or remotely, but we will also visit when you need us to. Our engineers won't talk down to you, or baffle you with geek speak - on the contrary, our friendly, down to earth approach is what marks us out among our competitors.
Definitely! We understand that many businesses have their own dedicated, skilled IT department who provide valuable support and maintenance on a company-wide basis. However, there are times when your IT specialists may be required for important client work, or for other more prominent issues within the office, and you simply need a engineer to undertake the standard, everyday support issues. Technology Box can also be beneficial for more specific issues, such as firewall issues or phone system support that your IT team may not be experienced in.
We’re completely flexible in our approach, which means we can support any business, of any size. From solo entrepreneurs who require a helping hand in setting up their technical side, right through to government agencies who require specific support with implementing new VoIP systems, we’ll support you wherever and whenever you need it.